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Developer Source 10
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developer source - volume 10.iso
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lanmg
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aug96
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piquf101.gif
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1998-02-10
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37KB
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502x251
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OCR:
END-USER COMPLAINTS 25%% 20% 19.8% 17 7X 15%- 10% 11.1% 1.0.39% Complaint % 5% Poor Lack of multi- No LACK of cost responsiveness vendor expertise complaints qualified staff Source: Dersquest Figure 1. Network and IS managers report their greatest frustrations with technical support services.
